Effective Date: 01/10/2024

1. Introduction

This Privacy Policy explains how Artemis Cystitis Ltd collects, uses, and protects personal information you provide when you use our diagnostic services. We are committed to ensuring that your privacy is protected.

2. Information We Collect

We may collect the following types of personal information:

  • Full name, contact details, and demographic information (e.g. date of birth, gender)
  • Health and medical information related to diagnostic tests
  • Payment information (where applicable)
  • Usage data related to our website or application
3. How We Use Your Information

We collect your personal information for the following purposes:

  • To provide and manage diagnostic services, including blood tests
  • To communicate with you regarding test results, appointments, and medical reports
  • For internal record-keeping and improving our services
  • To comply with legal and regulatory requirements
  • For billing and processing payments
4. Sharing Your Information

We may share your information with:

  • Healthcare professionals involved in your care
  • Third-party service providers who help manage our operations (e.g., labs, IT providers)
  • Legal and regulatory bodies when required

We will never sell or lease your personal information to third parties without your consent.

5. Data Security

We are committed to ensuring the security of your information. We use secure systems to protect your data against unauthorized access or disclosure.

6. Your Rights

You have the right to:

  • Request access to your personal information
  • Correct or update any information you find inaccurate
  • Request the deletion of your data under certain conditions
  • Withdraw consent for data processing at any time
7. Changes to this Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Martel Daley-Peart

Artemis Cystitis Ltd

[email protected]

07568403211